Welcome to Ntale Safaris. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or book safari experiences with us.
Information We Collect
Personal Information you Provide
We collect information from the booking or inquiry form that you fill in when you deiced to book with us, contact us, use our cooky policy and this information includes your names, address, nationality, gender/ sex, your email address, payment and bailing information, phone number, to name a few.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address (Internet Protocol)
- Browser type and version
- Pages you visit and time spent on pages
- Referring website addresses
- Device information
- Cookies and similar tracking technologies
How we use your collected information
- We use the personal information collected to process (draft a customized itinerary) and manage your safari bookings and reservations.
- we also use the collected information or data to communicate or contact you and talk about your trips or safaris including confirmation, updates, and making necessary changes.
- We use the information to provide customer support and respond to inquiries.
- We use it to improve our services to our clients or customers as well as improve our websites.
- The information collected is also used to comply with the legal obligations and prevent fraud.
- Last but not least, this information is used to process payments and for record keeping.
How we share your information
We will happen to share your information with the trusted people or service providers that will assist us with bringing or turning your travel dream into a reality.
Service Providers
We work with third-party service providers who assist us in delivering our services, and these may include including:
- Hotels, lodges, and accommodation providers (the selected palaces where you are going to stay during your trip or safari)
- Airlines (the information is shared to airlines to make bookings in case you are going to use air transport for any transfers during the trip or safari).
- Tour guides and activity providers
- Payment processors
- Travel insurance providers
- Marketing and analytics services
Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or legal processes
- Government or regulatory requests
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activities
That is incase there is there is an event of merger, asset sale, or any other business transfer that you need to do or carry out.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures we use include:
- Secure socket layer (SSL) encryption for data transmission
- Restricted access to personal information
- Regular security assessments
- Secure storage systems
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Booking information is typically retained for up to seven years for accounting and legal purposes.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your personal information
- Restriction: Request restriction of processing your information
- Data Portability: Request transfer of your information to another service
- Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
In order to fit in our evolving business environment and flexibility is the way to go, we may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please feel free to contact us we are ready to review them with you and explain where necessary.
Ntale Safaris
Email: info@ntalesafaris.com
Phone: +256 701 571527 / +1 (250) 354‑9293
Address: Entebbe, Nkumba
By choosing to use our services or contacting us it only means that you have read through and understood this privacy policy.